Customer Service Questions

  • Men's Ugg

    QUESTION: I am looking for replacement laces for Men's Ugg shoe/boot. Can you please advise if you have them. Thanks, LoraineANSWER: Here is a link to the laces I recommend: https://shoelacesexpress.com/collections/waxed-cotton-thin-round

  • New Balance 840v4 shoes

    QUESTION: Hello.  I own two pairs of New Balance 840v4 shoes.  I need replacement laces in size 54.  However, I don't know what style lace it is.  I would describe it as a thin flat lace, as opposed to the...

  • I was referred to your site by LL Bean Customer Service.

    QUESITON: I was referred to your site by LL Bean Customer Service.  I am attempting to find what they referred to as a 32” rawhide lace for a brown, bison leather moccasin-style shoe.  I did not find this on the...

  • Shoelaces for Cole Haan Zerogrand

    QUESTION: What laces can go in a pair of Cole Haan Zeroground shoes? ANSWER: Here are a few links: https://shoelacesexpress.com/collections/waxed-cotton-thin-round https://shoelacesexpress.com/collections/fashion-thin-round-shoelaces  30” should work well.  Thank you for reaching out.

  • Looking for laces for my Ugg Dagmann Chukka

    QUESTION: Looking for laces for my Ugg Dagmann Chukka - Ugg sent me to your website. 31 inches, flat, I can send a picture if it would help Thank you in advanceANSWER: Hi, Here is a link: https://shoelacesexpress.com/collections/waxed-cotton-dress-flat-shoelaces These come in...